Data privacy and security information

The AMG Mining GmbH/Graphit Kropfmühl GmbH (hereinafter referred to as AMG/GK) thanks you for visiting our website and for your interest in our enterprise and our products.

Privacy principles of the AMG Mining GmbH / Graphit Kropfmühl GmbH

The protection of your privacy as well as the security of any business data are of major concern to us. We take care of this issue in all our business processes. Data protection and information security are parts of our company policy.

It is a major concern to AMG/GK to protect your personal data. AMG/GK collects, processes and uses your personal data only in conformity with the laws and regulations of the Federal Republic of Germany as well as superordinate European legislation. Your personal data are collected, processed and used only in the scope of and for the purposes described hereinafter. This means that AMG/GK uses your personal data only if such use is explicitly permitted by the data protection act or if you give to us your prior consent to do so.

Collecting and processing personal data

Personal data means individual information on personal or material circumstances of a specific or identifiable natural person. Such information is, for example, your name, your date of birth, your post address and e-mail address as well as your telephone number(s) and your fax number.

In the following privacy policy, we would like to inform you about which kind of personal data, in which scope and for which purpose your personal data are collected, processed and used when you visit our website as well as when you make use of the services and offers which can be reached via our website.

By merely visiting our website, data are collected for which a personal relation might not be excluded (user data).

Further personal data are collected and processed only if you disclose such data on your own initiative, for example, in the course of an order (performance of the contract) or a registration for our online shop or when subscribing to our newsletter (inventory data).

Links to websites of third party providers

To this extent to which this website refers to external pages of other providers (links), please note that by using such links you leave the website and contents of AMG/GK. AMG/GK is not responsible for compliance with data protection regulations on those pages; compliance with data protection regulations is at the sole discretion of the respective operators of these pages.

Usage data when visiting our websites

In principle, you can visit our websites without registration and/or login. However, when using the websites, data occur which are referred to as so-called "usage data".

If visiting our websites, our web server collects and partially in a default manner stores in log files data transmitted by your browser. A log file consists of the IP address, the beginning and the end of the visit on our pages, the amount of transmitted data, and the subpages called via our website. On the one hand, we collect and store the log files for safety reasons, in order to be able to track cases of abuse of our services. On the other hand, by such data we gain insight on how our services are used. In this way, we, for example, gain knowledge on which sites are particularly popular, at which times the use of our services is particularly intensive, the navigation within the website etc. We exclusively use the results for technical and redactional optimisation of our offers and services. That means, for example, that we do not know which user behaviour you prefer, but only that there is a user who has such a user behaviour. We have no right and no interest to identify you as an individual on the basis of an IP address.

Inventory data for our online shop and newsletter

The Graphit Kropfmühl GmbH, Langheinrichstrasse 1, 94051 Hauzenberg, Germany, operates an online shop on this website. The use and the operation of the online shop at www.shop-graphite.com requires the exchange of personal data.

We collect and process these personal data in the form of so-called "inventory data" if you order products in our online shop or register as customer with a customer account.

Online shop:

When placing an order for products, you may optionally either purchase the products as a visitor or you may register with a customer account. We need inventory data to process your order, to complete purchases, to dispatch purchased products, to process returned goods and to contact you, if necessary.

Ordering as visitor (without registration)

When placing an order, the following personal data are collected and processed:

  • first name and surname

  • company name and person in charge with first name and surname (optional),

  • address (street, number, zip code, city, country)

  • deviating shipping address and address supplements (optional),

  • mobile phone number or further telephone or fax numbers (optional),

  • date of birth (optional),

  • subscription to our newsletter (optional).

The above data will be stored until the completion of your order, i.e. until successful dispatch, successful distribution or successful collection of the ordered products by the customer. The AMG/GK will not use these personal data for any purposes other than for your order. After completion of the order procedure the data are either irreparably deleted or blocked in accordance with the legal regulations.

Registering a customer account

If you set up a customer account, we will collect and process the following additional data:

  • e-mail address/user name

  • password for your access to the account

  • field for supplementary data (optional)

The data collected in the course of the registration will be stored and used for future orders as well as for the administration of the customer relationship. The storage of these data in the course of the registration and their later use are subject to your previous express consent, which you grant in the course of the registration process and which will be recorded by the system. The registration and the grant of the consent are verified via the double opt in process. That means that you receive an e-mail containing a link which you must click to confirm your subscription. Please note that only confirmed registrations result in a registration as new customer. Unconfirmed registrations will be deleted from the system. After successful registration you can access your customer account by inserting your e-mail address and your password at any time.

If you want to deactivate your customer account, it is sufficient to send an e-mail to the following address: shop@gk-graphite.com. Of course, you can also deactivate your account in writing by contacting us at the indicated address.

Payment procedure

When using specific methods of payment, you will be transferred to a website of the respective payment service provider in the course of the payment process. In this case, the collection, processing and storage of data takes place by the payment service operator/provider. We do not have any influence on this procedure. You may find information on the dealing with personal data on the respective website of the payment service provider.

Newsletter

If you want to receive the newsletter offered on our website, you must subscribe for our newsletter. For this, we will collect and store your e-mail address and optionally your first name and surname. Besides, the time of the subscription to our newsletter and your separate consent are recorded.

The personal data collected and stored in the context of the subscription to our newsletter are exclusively used for the sending of our newsletter. A use beyond this purpose will not take place. In particular, the data will not be disclosed to third parties. In our newsletter, we inform you on news of our enterprise or offers and new products in our online shop on a regular basis.

The storage and later use of your personal data for the subscription to our newsletter is subject to your prior express consent, which you must grant in the course of the registration for subscription. The subscription to our newsletter and the grant of consent is verified via the double opt in process. That means that after completion of the online form for the subscription to our newsletter, you will receive an e-mail containing a link which you must click to confirm your subscription. Please note that only confirmed registrations receive our newsletter. Unconfirmed subscriptions will be deleted from the system.

You can unsubscribe from our newsletter at any time by using the link in the newsletter. Your data will be deleted unless you also provide such data in your customer account.

Cookies

In order to design the visit of our website attractively and to enable the use of special functions, we use so-called cookies on various pages. Cookies are small text files, which your browser stores upon instruction of our website on your terminal device. On the one hand, these cookies are temporary cookies, which will be automatically deleted when closing the browser and, on the other hand, these cookies are so-called "persistent" (permanent) cookies with a duration of up to two years. The use of cookies in the context of a registration enables us to recognize a user if the user visits our internet presentation again after a session was ended. For better service on this site, shop-graphit.com uses GK Shop Cookies. Upon your first visit of our website, you will receive a notification on the use of cookies. By continuing browsing of our website you agree to the use of cookies. Also after an appropriate consent to the use of cookies you may suppress the use of cookies by making corresponding settings to your browser. By adjusting the safety settings of your internet browser, you may permit or forbid the use of temporary or persistent cookies, independently from each other. To find out how this works with the browser you are using, you can use the help function of your browser or directly contact the browser developer. However, complete application security and application comfort for the use of our websites are only guaranteed when cookies are used.

Social Plugins - Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc., headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", i.e. text files that are stored on your computer and enable analysis of your use of the website (for more details about cookies, see subsequent item “Cookies” above. The information about your use of this website (including your IP address) is transferred to a Google server in the USA and stored there.

Google will use the information to evaluate your use of the website in order to create reports on the website activities for us and in order to provide further services connected with website and internet use. Google will also transmit this information to third parties, if required by law or insofar third parties process these data on behalf of Google. On no account, Google will connect your IP address with other data held by Google.

In light of the demand to anonymise IP addresses when using analysis tools, we point to the fact that this website uses Google Analytics with the extension "gat. _anonymizeIp ();" and therefore, IP addresses are only processed in a shortened form in order to eliminate direct reference to individuals and to guarantee an anonymized collection of IP addresses (=IP-masking). For general information to Google Analytics and to the issue of "data security" please refer to http://www.google.com/intl/de/policies/privacy/.

You may object to the collection and storage of your IP address at any time effective for the future by installing a deactivation add-on for browsers. This add-on prevents Google Analytics from being executed on the visited websites.

Passing on of personal data

We will only forward your personal data to third parties if

  • this is required to perform the existing contractual relationship with you.

    • e.g.: completion of online orders, dispatch of orders (name, address, and/or, if necessary, deviating shipping address will be forwarded to the shipping company in charge of shipment).

    • e.g.: processing of goods returned if our supplier must contact you in case of a return or for exercising the right of withdrawal in order to accomplish the unravelling process of the purchase (e-mail address)

  • this is necessary in order to enforce our claims and rights.

    • e.g.: In case any interferences with the performance, delay in payment or other interferences with the contractual relationship occur, the necessary data will be forwarded to our legal counsellor for the legal prosecution or defence against unjustified claims.

  • we are legally obliged to do so.

    • e.g.: if there are requests by governmental authorities, in particular by law enforcement and regulatory authorities, and if the transmission of informaion is required in order to prevent criminal offences and maintain public order and security

However, in the course of such a passing on the disclosed data may be used exclusively for the respective purpose.

Disclosure, correction, deletion, blocking

Upon your request in writing or in textform, we will disclose to you, which personal data about you are stored with us at any time. Further, you have the possibilty that we block or delete such data. Only such data are excluded from deletion, which we require for the processing of pending tasks or for enforcing our rights and claims, as well as data that we need to keep in accordance with statutory regulations.

Data security

AMG/GK makes technical and organizational safety arrangements in order to protect your data administered by us from manipulation, loss, destruction or against access of unauthorized persons or unauthorized disclosure. This in particular comprises that only authorized persons have access to your personal data, and only to such an extent as is required in the context of the above mentioned purposes. Our security arrangements are checked on a regular basis and are constantly improved on the basis of the technological development.

In case of electronic transmission, personal data are encoded by the reliable and very secure data transmission system "SSL" (Secure Socket Layer).

However, please be aware that a complete data security cannot be guaranteed when data are transmitted in the internet (e.g. when communicating via e-mail). Therefore, you are free to forward confidential information by mail.

Contact

Please contact us if you have any suggestions and complaints concerning the processing of your personal data.
Should, despite our efforts to store correct data incorrect data be stored, we will correct the data upon your request.

You can download this privacy policy as pdf document under the following link: http://www.gk-graphite.com/Datenschutz.pdf



Responsible authorities:

Graphit Kropfmühl GmbH
Langheinrichstr. 1
D-94051 Hauzenberg
phone: 08586 609-0
fax: 08586 609-111
e-mail: shop@gk-graphite.com

AMG Mining GmbH
Langheinrichstr. 1
D-94051 Hauzenberg

You can contact our person in charge of data protection by e-mail: datenschutz@gk-graphite.com

In case of any discrepancies between the German and the English version, the German version shall prevail.

As of September 2017